Gloucestershire Homeseeker
Contact points and where to get help
On this page:
Your local council housing team
Other housing advice and support services
Your local council housing team
Your housing team will advise you of all your housing options, and will inform you of your legal rights and responsibilities. They will give you all the support they can for you to make the right decision about your housing situation.
They are on hand to provide support at their offices or in your home. The officer will be able to assess your support needs so that you can fully take part in the scheme.
The council can also help if you have lost your PIN, if you need help to make your application or change it, or if you'd like general housing advice. They can also check whether you have made a housing application in the past.
Cheltenham Borough Council.
Come to see us at: Cheltenham First Stop, 301-305 High Street, Cheltenham, GL50 3HW.
Telephone: 01242 775168.
Email: homeless@cheltenham.gov.uk.
Cotswold District Council.
Come to see us at: the council offices, Trinity Road, Cirencester, GL7 1PX.
Telephone: 01285 623300.
Email: housingadvice@cotswold.gov.uk.
Forest of Dean District Council.
Come to see us at: the council offices, High Street, Coleford, GL16 8HG.
Telephone: 01594 810000.
Email: housing.advice@fdean.gov.uk.
Gloucester City Council.
Come to see us at: Herbert Warehouse, The Docks, Gloucester, GL1 2EQ.
Telephone: 01452 396504.
Email: homeseeker@gloucester.gov.uk.
Stroud District Council.
Come to see us at: the council offices, Ebley Mill, Westward Road, Stroud, GL5 4UB.
Telephone: 01453 754078.
Email: housing.advice@stroud.gov.uk.
Tewkesbury Borough Council.
Come to see us at: the council offices, Gloucester Road, Tewkesbury, GL20 5TT.
Telephone: 01684 272212.
Email: housingadvice@tewkesbury.gov.uk.
Free internet access
|
Opening Hours |
Information |
|
|
Cheltenham CAB, 6 St. James Square |
Everyday 9am - 5pm |
1 computer available in reception. |
|
Hester’s Way Community Resource Centre, Cassin Drive |
Everyday 8am - 6pm |
1 computer available in reception. |
|
Springbank Resource Centre, Springbank Way |
Everyday 8am - 6pm |
1 computer available in reception. |
|
Cheltenham Library, Clarence Road & |
Mon, Wed & Fri 9am-7pm |
Appointment recommended. |
|
Bishops Cleeve Library, Tobyfield Road |
Mon, Wed, Thurs & Fri 9am-7pm |
Appointment recommended. |
|
Charlton Kings Library, Church Street |
Mon-closed |
Appointment recommended. |
|
Hester’s Way Library, Goldsmith Road |
Mon, Tues, Thurs & Fri 10am-1pm & 2pm-6pm |
Appointment recommended. |
|
Up Hatherley Library, Hulbert Crescent, Caernarvon Road |
Mon, Tues, Thurs, Fri 9am-7pm |
Appointment recommended. |
|
Cornerstones Centre, Severn Road |
Mondays 10am - 12 noon |
Tel: 01242 269325 |
|
Oakley Community Resource Centre |
Mon & Tues 9.30-11.30am |
Tel: 01242 516960 |
| Cotswold | Opening Hours | Information |
| Cotswold District Council, Trinity Road, Cirencester | Monday to Friday 8.45am-5pm. | 1 computer available Appointment recommended. Tel: 01285 623000 |
| Cotswold District Council, Moreton Area Centre, High Street, Moreton in Marsh | Mon 8.45am-4pm Tues, Wed & Thurs 8.45am - 5.15pm Fri 8.45am-4.45pm Sat 10am-1pm (Summer) or 10am-12.30pm (Winter) Sun-closed |
1 computer available Appointment recommended. Tel: 01608 650881 |
| Fosseway Housing Association, Unit 1-6 Cirencester Office Park, Tetbury Rd, Cirencester | 3 computers available Tel: 08450 504034 |
|
| Bourton-on-the-Water Library, Youth Centre |
Mon-closed |
2 computers available Tel: 01451 820964 |
| Cirencester Library, Bingham, The Waterloo | Mon & Fri 9.30am-5pm Tues & Thurs 9.30am-7pm Wed 9.30am-1pm Sat 9.30am-4pm |
Internet Café & Wifi available Appointment recommended. Tel: 01285 659813 |
| Lechlade Library, Market Place | Mon 10am-1pm & 2pm-5pm Tues & Thurs-closed Wed 10am-1pm Fri 2pm-7pm Sat 9.30am-12.30pm |
2 computers available Appointment recommended. Tel: 01367 252631 |
| Stow-on-the-Wold Library, St Edwards Hall, The Square | Mon & Thurs-closed Tues & Fri 10am-12.30 & 2pm-7pm Wed 10am-12.30pm Sat 9.30am-12.30pm |
6 computers available Appointment recommended. Tel: 01451 830352 |
| Chipping Campden Library, High Street | Mon & Sat 10am-12noon Tues & Thurs-closed Wed 10am-12pm & 2pm-5pm Fri 10am-12pm & 2pm-7pm |
5 computers available Appointment recommended. Tel: 01386 840692 |
| Fairford Library, London Road |
Mon & Wed 10am-1pm & 2pm-5pm |
3 computers available Appointment recommended. Tel: 01285 712599 |
| Moreton-in-Marsh Library, Stow Road | Mon & Wed-closed Tues 10am-1pm & 2pm-5pm Thurs 10am-1pm & 2pm-7pm Fri 2pm-5pm |
6 computers available Appointment recommended. Tel: 01608 650780 |
| Tetbury Library, Close Gardens | Mon & Thurs-closed Tues 10am-1pm & 2pm-5pm Wed 10am-1pm Fri 10am-1pm & 2pm-7pm Sat 10am-12noon |
3 computers available Appointment recommended. Tel: 01666 502258 |
|
Opening Hours |
Information |
|
|
Bream Library, High Street |
Mon, Tues, Thurs, Sat-closed |
Appointment recommended. |
|
Cinderford Library, Belle Vue Road |
Mon 10am-1pm & 2pm-7pm |
Appointment recommended. |
|
Coleford Library, |
Mon 2pm-5pm |
Appointment recommended. |
|
Lydney Library, Hill Street |
Mon-closed |
Appointment recommended. |
|
Mitcheldean Library, High Street |
Mon 9am-7pm |
Appointment recommended. |
|
Newent Library, High Street |
Mon 2pm-5pm |
Appointment recommended. |
|
Newnham Library, High Street |
Mon 10.30am-12.30pm & 2pm-4.30pm |
Appointment recommended. |
|
Two Rivers Housing, |
Mon - Fri 8.30am-5pm |
Tel: 01594 546222 |
|
Forest of Dean District Council, |
Mon - Fri 8.30am-5pm |
Tel: 01594 810000 |
|
Wyedean Housing, |
|
Tel: 01594 838000 |
|
Chepstow Library, |
Mon & Fri 9am-5.30pm Tues 10am-7pm Wed-closed Thurs - 9am-7pm Sat 9am-1pm |
Appointment recommended. |
|
Monmouth Library, |
Mon & Fri 9am-5.30pm |
Appointment recommended. |
|
CANDI (Cinderford Area Neighbourhood Development Initiative) |
Drop-in Wednesdays 10am-12.30pm |
Under 25's only |
|
Information |
Opening hours |
|
|
Oxbode Housing Association, 9 Pullman Court, |
Tel: 01452 505359 |
|
| Gloucester City Homes, Southgate House, Southgate Street | Gloucester City Homes tenants only Tel: 0800 408 2000 freephone Tel: 01452 530626 (normal call rate) Text: 07781 482656 |
Weekdays 8.30am-5.30pm |
|
Coney Hill Neighbourhood Project |
Tel: 01452 380116 |
|
| Connexions, Gloucester 1st Stop Shop, 92-96 Westgate Street | Under 19s only Tel: 01452 426900 |
Mon, Tues, & Thurs 9.30am-4.30pm
Wed 11am-4.30pm Fri 9.30am-4pm. |
|
Matson Neighbourhood Project |
Tel: 01452 505544 | |
|
Podsmead Neighbourhood Project |
Tel: 01452 541576 |
|
|
White City Neighbourhood Project |
Tel: 01452 309 440 |
|
| Gloucester Library, Brunswick Road | Appointment recommended. Tel: 01452 426973 |
Mon, Tues & Thurs 9am-7pm Wed & Fri 9am-5.30pm Sat 9am-4pm |
| Hucclecote Library, Hucclecote Road | Appointment recommended. Tel: 01452 619577 |
Mon, Tues, Wed & Fri 9.30am-1pm & 2pm-5.30pm Thurs 9.30am-1pm & 2pm-7pm Sat 9.30am-4pm |
| Longlevens Library, Church Road | Appointment recommended. Tel: 01452 5258952 |
Mon, Tues & Fri 10am-1pm & 2pm-5.30pm Wed 2pm-5.30pm Thurs 10am-1pm & 2pm-7pm Sat 10am-4pm |
| Matson Library, Winsley Road | Appointment recommended. Tel: 01452 524370 |
Mon 10am-1pm & 2pm-5pm Tues 2pm-5pm Wed & Sat 10am-1pm Thurs 10am-1pm & 2pm-7pm Fri-closed |
| Quedgeley Library, Bristol Road | Appointment recommended. Tel: 01452 721233 |
Mon & Thurs 9am-6pm |
| Tuffley Library, Windsor Drive |
Appointment recommended. |
Mon & Fri 9am-1pm & 2pm-5pm |
|
Information |
Opening hours |
|
|
Berkeley Library, School Lane, |
3 computers. |
Mon, Wed & Thurs-closed |
|
Dursley Library, May Lane, |
12 computers |
Mon & Thurs 9am-5pm |
|
Lower Kingshill Management Committee |
3 computers. |
Mon 9am-12pm |
|
Minchinhampton Library, School Road |
4 computers. |
Mon 2pm-5pm |
|
Nailsworth Library, Old Market |
6 computers. |
Mon, Wed & Fri 9am-6pm |
|
Painswick Library, Stroud Road |
4 computers. |
Mon, Tues & Wed 10am-1pm & 2pm -7pm |
|
Quedgeley Library, Bristol Road |
7 computers. |
Mon & Thurs 9am-6pm |
|
Stonehouse Library, Elm Road |
4 computers. |
Mon & Wed 10am-1pm & 2pm-5pm |
|
Stonehouse Town Council, High Street |
1 computer. |
Mon, Tues, Wed & Fri 9am-12pm |
|
Stroud District Council, Ebley Mill |
3 computers. |
Mon, Tues, Wed & Thurs 9am-5pm |
|
Stroud Library, Lansdown |
14 computers. |
Mon & Fri 9.30am- 7pm |
|
Wotton One Stop Shop, Civic Centre, |
1 computer. |
Weekdays 9am-12.30pm. |
|
Wotton Under Edge Library, Ludgate Hill |
6 computers. |
Mon & Thurs-closed |
|
Information |
Computer Access |
|
|
Tewkesbury Borough Council Offices, Gloucester Road |
1 computer. |
Mon, Tues, Wed & Thurs 8.30am-5pm |
|
Bishops Cleeve Library, Tobyfield Road |
12 computers. |
Mon, Wed, Thurs & Fri 9am-7pm |
|
Brockworth Library, Moorfield Road |
19 computers. |
Mon & Tues 10am-1pm & 2pm-5pm |
|
Churchdown Library, Parton Road |
9 computers. |
Mon & Tues 10am-1pm & 2pm-7pm |
|
Tewkesbury Library, Sun Street |
13 computers. |
Mon & Fri 10am-5.30pm |
|
Winchcombe Library, Back Lane. |
5 computers. |
Mon 10am-1pm |
|
Innsworth Tenant & Resident Association,The Park, off Rookery Rd South (Play Area) |
Appointment recommended |
Mon & Wed 9.30-11.30am. |
Gloucestershire Libraries
If you would like more information about the library services in Gloucestershire please visit the website.
Gloucestershire Library opening hours, addresses and Mobiles
Book a library computer online (you must an account to do this)
If you are worried about the changes to the library service, please click here to keep up to date with the decisions being made.
Computer courses
There are many courses you can do to help improve your computer and IT skills.
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You can search Google for courses in your local area.
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You can also use Access Place to search for courses.
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Take your first steps to using computers with MyGuide.
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There are some local community centres running courses in Gloucestershire, see the table below to find out more.
|
Location |
Type of course |
Day |
Time |
Information |
|
Oakley Community Resource Centre, Cheltenham. |
Beginners IT |
Mondays |
6pm – 8pm |
£10 for 10 week course |
|
Intermediate IT |
Fridays |
1pm – 3pm |
|
|
|
Hester’s Way Resource Centre, Cassin Drive, Cheltenham. |
Beginners Internet & Email |
Mondays |
Please call for more information |
|
|
Beginners IT - Improvers |
Thursdays |
2pm - 4pm |
||
|
Computer Drop-In with support |
Thursdays |
10am - 12 noon |
£2.50 per session |
|
|
Springbank Resource Centre, Cheltenham. |
IT for the Visually Impaired |
Mondays |
10am - 12 noon |
|
Other housing advice and support services
Citizens Advice Bureau:
-
Cheltenham CAB, 6 St James Square. Tel: 01242 522491.
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Gloucester & District CAB, 75-81 Eastgate Street. Tel: 01452 527202.
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Stroud & District CAB, Unit 8, 1st Floor, Brunel Mall, London Road. Tel: 01453 762084.
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Tewkesbury CAB, Tewkesbury Borough Council Offices, Gloucester Road. Tel: 01242 522491
Connexions:
-
Cheltenham Connexions - Cheltenham First Stop, 301-305 High Street. Tel: 01242 250317
Opening Hours - Mondays, Tuesdays, Thursdays & Fridays at 10am-4pm, Wednesdays at 11am-4pm.
-
Cinderford Connexions - CANDI, Market Street. Tel: 01594 546408
Opening Hours – Wednesdays at 10am-12.30pm.
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Coleford Connexions - CAB Office, Co - Op Car Park. Tel: 01594 546408
Opening Hours - Mondays at 1pm-4pm
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Cotswold Connexions - Impact Youth Centre, 47 Lewis Lane, Cirencester. Tel: 01285 647300
Opening Hours – Monday to Friday at 10am-1pm. Telephones answered Monday - Friday from 9am-1pm.
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Gloucester Connexions - 92-96 Westgate Street. Tel: 01452 426900
Opening Hours - Mondays, Tuesdays, & Thursdays 9.30am-4.30pm, Wednesdays at 11am-4.30pm, and Fridays 9.30am-4pm.
-
Stroud Connexions - 44 High Street. Tel: 01453 757 133
Opening Hours - Mondays, Tuesdays, Thursdays & Fridays at 10am-4pm, Wednesdays at 1pm-4pm
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Tewkesbury Connexions - 106 Church Street. Tel: 01684 854940
Opening Hours - Mondays & Wednesdays at 1pm-3.30pm
Address: 3rd Floor Messenger House, 35 St. Michael’s Square, Gloucester. Tel: 0344 515 1286.
For other services available to you, click here to see our webpage ‘Other support & services’.