Gloucestershire Homeseeker

Thursday, 09-Sep-2010
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FAQs Offers

Being offered a property

Who will be offered the property?

How will I know if I am successful?

If I am top of the list just before the bidding cycle closes, will I always get offered the tenancy?

How can I find out what happened with advertised properties?

What happens if I refuse an offer?

When will I be re-housed?

Are there ways I can improve my chances of being housed?

What is a Direct Let?


Who will be offered the property?

Properties will usually be offered to the applicant who matches the criteria of the advert and who is in the highest band, with the earliest application date. 

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How will I know if I am successful?

If your bid is successful, you will be contacted by the landlord of the property directly.  You will not be contacted by Gloucestershire Homeseeker. 
Click here to see all Registered Providers taking part in Gloucestershire Homeseeker

You will also be unable to place bids on other properties if you already have an offer pending - example.

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If I am top of the list just before the bidding cycle closes, will I always get offered the tenancy?

No, not if your circumstances do not match all the advertised criteria  for the property, for example, if your circumstances are not as declared in your application, if the landlord was able to make better use of the property by offering it to another household to resolve housing need for a greater number of people, or an autobid  had been submitted, after the bidding cycle closed, for a vulnerable household who had a higher priority than yourself or had been waiting longer.

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How can I find out what happened with advertised properties?

Every week, the website and property newsletter will show the results of previous adverts. This feedback will show the band and application date of the successful bidder. To view these details on the website, click on "Recent Lets " at the top of the page.  You can also go to your local housing authority to view the newsletter detaling the recent lets.

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What happens if I refuse an offer?

It is important that you think carefully about which properties you bid on to ensure that they meet your household's needs. If you decide to refuse an offer of accommodation, the property will be offered to the next suitable household. This will not affect your ability to bid on other properties in the future. However, if you refuse an excessive number of properties, your application may be reviewed by Gloucestershire Homeseeker. If a household in a time limited band refuses an offer of accommodation the application will be reviewed and you may be placed in a lower band.

If you have been made an offer due to being homeless, it is important to understand that if you refuse the offer, you are likely to lose any additional priority which you may have been awarded due to your homeless status. Always discuss your situation with your Homelessness Officer at your local Council.

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When will I be re-housed?

There is no guarantee that you will be successful or how long you will have to wait until you receive an offer. You can, however, look at the weekly feedback on the weekly advert to see the bands and dates of the successful bidder. This will help you to judge the likelihood of you being successful for similar properties that come up in the future. You can then decide whether to look for other types of property or areas where you may not have to wait as long.

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Are there ways I can improve my chances of being housed?

You should look at the website or property newsletter each week where you will see the results of previous adverts. This feedback will show the band and application date of the successful bidder. You can compare this information against your own details to judge the likelihood of you being successful for similar properties that come up in the future. You can then decide whether to look for other types of property or areas where you may not have to wait as long.  To view these details on the website, click on "Recent Lets " at the top of the page.

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What is a Direct Let?

This is when a property is offered to a household without it having been advertised. This will be used only when there is a specific need (such as an adapted property that suits the needs of an applicant with requirements that are difficult to meet).

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